Bateson, John E. G.; Hoffman, K. Douglas; Birch, Dawn, 1977-; Elliott, Greg
Services marketing - 4th edition - Mason, Ohio South-Western/Cengage 2008 - xvii, 468p.:ill., includes bibliographical references and index
9780538476454
HD9980.5
Services marketing - 4th edition - Mason, Ohio South-Western/Cengage 2008 - xvii, 468p.:ill., includes bibliographical references and index
9780538476454
HD9980.5
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