ZEITHAML, Valarine A.
Services marketjng - New York McGROW HILLCompanies 2013 - xxvii, 64 includes bibliographical references
978-007-108697-7
BITNER, Mary
MARY JO
HD 9980 zei
Services marketjng - New York McGROW HILLCompanies 2013 - xxvii, 64 includes bibliographical references
978-007-108697-7
BITNER, Mary
MARY JO
HD 9980 zei
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